Related Articles
What happens if the provider cancels?
Occasionally, providers fall ill or have another issue that prevents them from completing a job. If you are a Concierge Client When that happens, your Welnys Concierge will immediately jump on the case and attempt to find a substitute from our large ...
How do Massages Work?
Session Length Best Practice: Massage events that are 5.5 hours or less can be 10 or 15 minute sessions, but for events that are longer than 6 hours it is recommended that the sessions be 15 mins each to allow for therapist pacing and recovery ...
Time Management During Massage
Arrival: we require that you arrive at the job site 15 minutes early to go through security and have time to access the room and set up. You should be ready and waiting for your first client! When you arrive, please call the Provider Hotline to ...
When will Welnys use the legacy system vs. the new system?
Since we've announced our product relaunch in May of 2021, we're in the process of migrating providers over to the new system. While this is ongoing, sometimes we need to still use our old system. Here's what to expect, and when. Old system The old ...
Coronavirus Notice
There is a growing concern about the Coronavirus and its spread to the United States. We at Welnys want to be proactive in helping you and your employees stay healthy, especially within the context of wellness events we are providing. We have ...