My Provider Did Not Show Up

• Related Articles

• Provider Auditions Process

  For our Concierge Clients, we offer audition and pre-event call coordination. If you would like to request an audition to get to know a speaker better, and see if they are a fit for your company, please see the guidelines below: Your concierge will ...

• Provider Pre-Event Call Guidance

  This information will help you prepare for your pre-event call and event date with Welnys. What is a Pre-Event Call? The pre-event call is a 30 minute video conference meeting with the Concierge Team, the provider, and the client to go over the ...

• What happens if the provider cancels?

  Occasionally, providers fall ill or have another issue that prevents them from completing a job. If you are a Concierge Client When that happens, your Welnys Concierge will immediately jump on the case and attempt to find a substitute from our large ...

• How does the price match guarantee work?

  After You've Booked a Provider If, within 30 days of booking a provider, you find the same provider offering the same service at a lower priced published else where online, here are the steps to follow. Submit the URL and, if possible, a screenshot ...

• How To Request a Welnys In-Person or Live Service

  Booking your event, service or webinar on the Welnys Marketplace It's easy to book an event on the Welnys Marketplace.  Step 1: Browse events or use our handy filters to narrow things down. You can also type in search terms in the search box up top. ...