How To Request a Welnys In-Person or Live Service
Booking your event, service or webinar on the Welnys Marketplace
It's easy to book an event on the Welnys Marketplace.
Step 1: Browse events or use our handy filters to narrow things down. You can also type in search terms in the search box up top.
Step 2: When you find a provider you like, you can:
View their profile for more information (just click on their name!)
Contact the provider to ask questions
Book them instantly
Just select a date and time, and click request. On the next screen you can add a message, and you'll in put payment details. Events are not confirmed until the provider confirms it on their end within 3 days. Further, funds are not released until you confirm the event has been completed, or after 12 days have passed.
Booking through your Welnys Concierge
If you have subscribed to our Concierge package, your dedicated Welnys Concierge will you with the best health and wellness instructors and team events for your approval. To request a service:
- Email your dedicated Welnys Concierge at myconcierge@welnys.com with your request
- Your concierge will connect with you on your needs and will then match you to one of our qualified providers
- Your concierge will send over the provider's profile and listing
- You can approve the provider, request a new provider, or request a pre-event call with the provider where you can discuss your goals for the event and any customizations needed
- Once you have approved the provider, your Welnys Concierge will take care of everything:
- Scheduling and coordination with the provider
- Setting up the class in our booking app for your employees
- Providing you with promotional material (flyers, digital signage, email content, etc...)
- Confirming event 48 hours prior, confirming provider arrival on event day, and gathering your feedback after the event
- Your concierge is the point-of-contact for all parties on event day
Please request events 3 weeks in advance, or 6 weeks in advance for medical services. This allows us to work with provider's schedules as many book up in advance, and to obtain any necessary permits.
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